browse by category
browse by price

 


Customer satisfaction is very important at Bathrobes-Online. All unused and lint free items can be returned within 30 days after the shipping date.



Return items require a Return Merchandise Authorization (RMA) number. Please contact customer support toll free 1 866 925-7623 or fill out the customer request form for return address and shipment instructions.


Your return refund for the cost of the merchandise will be issued to the same credit card used during your purchase in 1 billing cycle . Please note that customers are responsible for return shipping. We advise all return packages to be shipped insured with a traceable method for safe delivery.


If you have received the wrong merchandise, Bathrobes-online will pick your order and re-ship the correct item within 24 hours with the original order's shipping option.


Clearance Sale items if any, washed products, products with excessive lint cannot be returned.

Restocking fee of 15% will be applied to items returned 30-60 days after the original shipping date.

Packages refused by the receiver at the time of delivery will be processed as a return order.

Returns received 60 days after the shipping date will not receive credit.



Exchange Policy


Exchange items require an Exchange Merchandise Authorization (EMA) number. Please contact customer support toll free 1 866 925 7623 or fill out the customer request form for exchange request and shipment instructions.


Shipping cost for the exchange item(s) re-sent to you is covered by bathrobes-online. We advise all return packages to be shipped insured with a traceable method for safe delivery. If you have received the wrong merchandise, Bathrobes-online will pick your order and re-ship the correct item within 24 hours with the original order's shipping option.


Clearance Sale items if any, washed products, products with excessive lint cannot be exchanged.

Shipping option or product cost difference of the exchange transaction will be refunded to the same credit card used during your purchase.

Exchanges received 30 days after the shipping date will not be accepted.